If you’ve ever worked in a building with few to no offices, at first it seems so inviting, creative, and collaborative. Yet, the day-to-day reality is that these environments breed distraction. It’s like they were designed by extroverts to make everyone have to talk and force them to collaborate; yet it ends up being a constant fight to stay focused.
Research supports growing complaints from professionals who say that these environments look great on paper but are a painful and unproductive space in which to work. Certainly, you can cram more people into smaller spaces and sell it as a way to foster more collaboration, but does it lead to more interruptions and distractions and to less privacy? In addition, in many of these open environments, there’s practically no place to go for a private call or conversation, not to mention an area to work that’s quieter and conducive to concentration.
In one study of these open environments, there was an ironic, noticeable increase in workers interacting less face-to-face and relying more on technology like e-mail and instant messaging to communicate. More research is showing that the spaces directly impact concentration. In fact, the main sources of workplace dissatisfaction were increased noise and a marked loss of privacy.
- Joseph McCormack, Noise: Living and Leading When Nobody Can Focus (2020)
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